ProPublica and Connecticut Mirror seek input on state's emergency medical services
Reporters are calling on emergency service workers, volunteers and patients to share their experiences as part of a broader inquiry into the sector’s operational strain.

ProPublica and The Connecticut Mirror have launched a joint investigation into the operational challenges facing Connecticut’s emergency medical services, seeking direct input from those working within the sector. The two nonprofit newsrooms are asking emergency medical service workers, volunteers and patients to share their experiences regarding the state’s emergency care system.
The inquiry aims to move beyond existing quantitative data on ambulance response times to capture the qualitative realities of providing lifesaving care. According to the newsrooms, the state’s emergency medical services have been strained for several years, yet paramedics, emergency medical technicians and emergency medical responders continue to work around the clock to serve community members in crisis.
Reporters are specifically interested in understanding the systemic issues affecting the sector, including staffing shortages, retention difficulties, training limitations and budget cuts. The investigation also seeks to explore worker housing needs and what resources are required to sustain vital work in the field.
Submissions are being accepted from personnel working for Connecticut ambulance corps, fire departments, law enforcement agencies and emergency rooms. Jenna Carlesso of The Connecticut Mirror and Cassandra Garibay of ProPublica are handling the intake of information, with reporters stating they will read through every response and may follow up with contributors.
For individuals who have called 911 for a medical emergency, a dedicated form is available to share patient experiences. The newsrooms note that this input is crucial for guiding their reporting and providing a comprehensive view of the sector’s current state.


