Investigation launched after New York woman dies in Midtown manhole incident
Donike Gocaj, 56, died after falling into an unmarked maintenance hole near Fifth Avenue and East 52nd Street on Monday night.

New York police and utility officials have opened an investigation into the death of a 56-year-old woman who fell into an open maintenance hole in Midtown Manhattan on Monday night. The incident, which occurred near the intersection of Fifth Avenue and East 52nd Street, has prompted scrutiny over infrastructure safety in one of the city’s most densely populated commercial districts.
Donike Gocaj, a resident of Briarcliff Manor, was pronounced dead at a local hospital after firefighters extracted her from the shaft. According to police, Gocaj had parked her Mercedes-Benz SUV adjacent to the maintenance hole shortly before 11:30 p.m. and fell in after exiting the vehicle. The site was located in an upscale shopping area, situated near a Cartier store and approximately four blocks from Trump Tower.
Con Edison, the local utility provider, stated that surveillance footage indicated a multi-axle truck dislodged the manhole cover approximately 12 minutes before Gocaj fell in. A company spokesperson confirmed that while such events are rare, heavy vehicles can displace covers, and the utility is currently reviewing the specific details of the incident. The company emphasised that safety remains a priority as the investigation proceeds.
Eyewitnesses described a chaotic scene at the unblocked site. Carlton Wood, a New Jersey resident walking to work, reported seeing Gocaj fall into the hole, which he estimated was between 10 to 15 feet deep. Wood noted that the area was not cordoned off, there were no signs of construction work, and the interior of the hole appeared hot. He recounted hearing Gocaj repeatedly state that she was dying before emergency services arrived.
The incident has reignited concerns among New Yorkers regarding the safety of maintenance infrastructure. Residents have previously cited falling into manholes as a significant fear associated with living in the city, particularly given the frequency of such accidents in various boroughs. Authorities are currently determining the official cause of death through the chief medical examiner’s office, while police and utility officials continue to investigate how the cover was displaced and whether proper safety protocols were in place.


