SimpliSafe adds live human monitoring to AI-powered video doorbell
The Video Doorbell Series 2 allows SimpliSafe monitoring agents to view live footage and speak to people at the door when AI detects suspicious activity.
SimpliSafe has launched a wired video doorbell that combines artificial intelligence with live human monitoring. The Video Doorbell Series 2 costs US$199.99, while its optional Active Guard service starts at US$49.99 a month on Pro or Plus monitoring plans.
When the doorbell detects suspicious activity, using on-device AI, cloud-based computer vision and facial recognition, a SimpliSafe monitoring agent can view the live feed and speak to people at the door. SimpliSafe says agents can attempt to deter suspected intruders and package thieves.
Agents can access live footage only when the security system is armed and triggered. The service is opt-in and requires a SimpliSafe base station and keypad. SimpliSafe says the system may also provide emergency services with more accurate information.
The doorbell features 2K video, 10x zoom, a 150-degree view, two-way audio, a built-in siren, people and package alerts, dual-band Wi-Fi and up to five seconds of pre-roll video. It works with monitored SimpliSafe plans and can also be used with a self-monitored plan that includes video recording.
SimpliSafe introduced Active Guard for indoor cameras in 2023 and outdoor cameras in 2024. The company says footage is encrypted in transit and at rest, but not end-to-end encrypted, and will not be shared with law enforcement unless required by law, according to details cited by The Verge.
The effectiveness of the AI detection, response times, intervention frequency and regional availability were not independently verified. Pricing is listed in US dollars and may vary by market. Ring offers a comparable Virtual Guard service for its Ring Alarm system at US$99 a month.
