Walmart refurbished iPhones require careful checks, Engadget says
Walmart Marketplace offers multiple grades of refurbished and pre-owned iPhones, but battery capacity, warranties and return terms vary by listing and reseller.
Buying a refurbished iPhone through Walmart Marketplace may offer savings and reduce electronic waste, but product quality and buyer protections depend on the specific listing. In an assessment published on 7 September, Engadget said Walmart can be a reliable intermediary if buyers understand what they are purchasing.
Marketplace sellers offer devices under Walmart’s Restored Premium, Restored, pre-owned and Open Box categories. Restored phones are graded Like New, Good or Fair according to visible wear, while pre-owned devices have more variable inspection standards and no refurbishment requirement. Open Box phones are described as being in excellent condition, with packaging and original accessories.
Walmart states that Restored Premium iPhones have at least 90 per cent of the battery capacity of a new iPhone and come with a one-year warranty. Restored devices are stated to have 80 per cent battery capacity. The source did not independently verify Walmart’s battery, testing or warranty claims.
Return periods also vary. Restored Premium and pre-owned devices typically have 30-day returns, while other Restored tiers generally have 90 days. Some sellers may charge restocking fees of up to 20 per cent of the purchase price, and warranty coverage for most devices depends on the individual reseller.
Engadget recommends checking the seller listed under “Sold and shipped by”, along with customer reviews, the phone’s condition, battery details, return policy and warranty before buying. Reviews may be mixed and are not a definitive measure of reliability. Apple’s refurbished programme may provide stronger quality assurances, but the source says it can be more expensive and less available.
